Owned Minecraft Java & Bedrock Bundle, but Bedrock Shows Trial Mode (Windows 11)

Question

I’m on Windows 11 and I own the Minecraft Java & Bedrock bundle. The Microsoft Store shows “Play,” so it recognizes that I own it, but Bedrock still launches in Trial mode whether I open it from the Store or the Minecraft Launcher. When I attempt to look for friends playing on either version it says I need to unlock the full version.

I’ve already made sure I’m logged into the correct account on both the Microsoft Store and the Xbox app. I’ve tried logging out and back in, uninstalling the game, then reinstalling it from the Store (not the Xbox app), and double-checked that the purchase is on the right account.

I’m including screenshots since most posts I’ve seen about this issue usually ask for that info.

Answer 1

Hello JxMaez89,

Welcome to Microsoft Q&A forum.

Since this is a public forum, we will hide your personal identifiable information, and I have sent that image of yours containing your personal identifiable information in a private message so we can work together to resolve the issue. Also, please check your private message in case you want to share another screenshot to avoid leaking your PII by click on the Private Message button as show below

Based on what you've described, this could be an issue with the cache token broker of the account and the apps. Just want to make sure, may I know if you have this issue with any other games?

To fix this, please try to follow these steps:

• Type "Credentials Manager" in the search bar and press Enter.
• Go to "Windows Credentials"
• Find and remove all entries:
  1. Starts with or contain "Xbl" (Short for Xbox Live)
  2. Related to the Minecraft Launcher. the Microsoft Store and the Xbox apps.
  3. Related to your account.
• Go to Settings > Apps > Installed apps.
• Click the ellipsis next to the 3 apps above > Advanced Settings.
• Select "Reset"
• Restart your computer.

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Answer 2

No supported fix for this specific Minecraft entitlement issue is present in the provided material.

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References:

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• Windows 11 Professional - License - Microsoft Q&A
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• Error code 0x80070003 - 0x40008 while trying to upgrade Windows 10 to Windows 11 - Microsoft Q&A