Additional meeting and call-related features and issues within Microsoft Teams for business
Dear @Gavin Ang,
Welcome to Q&A forum.
I understand that you would like to use NDI streaming from Microsoft Teams meetings and ingest those streams into an Analog Way Aquilon presentation switcher using its NDI input card, and that you have concerns around reliability and liability.
Your understanding is correct, with a few important clarifications.
Can Microsoft Teams send NDI video? Yes. When NDI is turned on, Microsoft Teams can send standard NDI video streams on your local network. These are normal NDI streams, not a special Microsoft format. Because of this, NDI‑compatible devices, such as the Analog Way Aquilon with an NDI input card, can receive the video.
What needs to be set up first? NDI does not work automatically. It depends on a few things:
- An admin must turn on NDI in the Teams meeting policy.
- The computer running Teams must enable NDI in Teams settings and turn it on inside the meeting.
- A business Teams license is required. Your Microsoft 365 Business Standard with Teams Phone supports this.
If any of these steps are missing, Teams will not send NDI video.
How reliable is NDI from Teams? NDI from Teams is best‑effort, not broadcast‑grade. This means:
- Video quality depends on the network, the computer performance, and how many video streams are active.
- Teams can only send what it is able to receive, so poor network conditions can affect the output.
- Microsoft does not guarantee that NDI streams will always be perfect or uninterrupted.
Because of this, I recommend testing carefully before using NDI in live or important events.
Support and responsibility Microsoft supports the NDI feature in Teams itself. However, third‑party equipment (such as Analog Way Aquilon) is outside Microsoft support. Microsoft may not guarantee how third‑party devices handle the NDI stream.
For important productions, it’s a good idea to plan for testing, backups, and fallback options.
Please understand that our initial response does not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.
I truly appreciate your patience and understanding. If you have any further questions or need further clarification, please feel free to reach out. I'm looking forward to hearing from you.
Thank you for your cooperation.
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