Cannot Cancel Minecraft Realms on Java

Question

No matter where I go, minecraft, mojang, xbox, microsoft, there is no option for me to cancel the realms subscription yet I am being charged monthly. I even tried to close the realm itself and there is still no option. It is not even showing my payment option in my payments tab on microsoft nor any "turn off recurrring payments", nor anything in "subscriptions". This is the only minecraft email I have and I cannot get any help, getting redirected to automated responses and now this community forum. Can anybody direct me on how to solve this?

Answer 1

Hello**Kay Sukki,**
Try the Below

1. Try: https://www.minecraft.net/
2. Click on your Profile/Username.
3. Select Manage Realm OR // "My Realms" or "Subscriptions.
4. Look for a button that says "Pause" or "Cancel Subscription. // https://www.minecraft.net/en-us/msaprofile/myrealms //

1. Check Microsoft Order History: https://account.microsoft.com/billing/orders
2. Change the filter to "All Available"
3. click on the Order Details / manage link.

1. Try Reach Microsoft and ask for billing specialist (https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2).
2. Important: Just ask for (Billing) not Minecraft

Other Options: Contact your bank and ask them to stop.

I hope that helps!

Regards,