How to Disable MFA for Azure

Sully 1 Reputation point

Hi All,

Bit frustrated here, I'm trying to disable MFA for an account, but it doesn't seem to be taking any effect.

I've logged in as a global admin, I have gone to the MFA admin page and disabled MFA for that user, however when I try and sign in as that user it says something about 'requiring more information' and sends me to the MFA prompt.........

I've done some googling and the following has been verified.

  1. Security defaults are NOT enabled.
  2. There are no conditional access policies

Why am I still being prompted for MFA??! Is there some secret setting I have to change that is only accessible via powershell?!

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
20,580 questions
0 comments No comments
{count} votes

3 answers

Sort by: Most helpful
  1. Vasil Michev 100K Reputation points MVP

    Are you actually prompted for MFA, or are you prompted to enter registration details? The latter can be because of other functionalities, such as Self-service password reset, so check for that too. Admin account are also prompted to provide details for recovery purposes.

    1 person found this answer helpful.
    0 comments No comments

  2. Sarat Chandra 581 Reputation points

    Hi @Sully ,

    Can you please help to get one more report regarding MFA " Azure Active Directory, then select Users > your user name Select Multi-Factor Authentication and check the status.

    Please find the screenshot and get me the results.139048-mfa-21.png

    Thanks & Regards,

    0 comments No comments

  3. Sully 1 Reputation point

    Hello @Sarat Chandra ,

    Yes, this is the first thing I did, for the user in question it shows as 'Disabled'