How do i delete Loop workspaces and pages from Loop linked to my personal account and all users linked to my family account

Question

I have been using Loop by because of many user changes linked to my account, I have a few workspaces and pages that I cannot delete. I get an error - "Oops, something went wrong" and because I cannot access Sharepoint on my personal account, I cannot delete them.

Answer 1

Go to account.microsoft.com, open Privacy, then Apps and services, remove Loop access, then sign out everywhere and sign back in and try again. If it still fails, the fix requires a backend reset, so use Help and feedback in Loop to submit a report and contact support with the workspace links so they can remove or repair them.

Answer 2

Thanks for your reply. Sign out of Microsoft Loop on all devices, then sign in with only the affected account. Open OneDrive on the web, go to Settings, then More settings, then Restore your OneDrive to a date before the issue, then try deleting again. For family workspaces, only the owner can remove you or delete them if leaving fails.

Answer 3

Hi, are you signed in with the same account that created the Loop workspace?

Open Microsoft Loop, go to the workspace, select its name, then Settings and Delete workspace. If you see the error, sign out, clear browser cache, then sign in again and try InPrivate mode. If the workspace belongs to another account, switch to that account and delete it. If needed, open OneDrive on that account, find the Loop workspace folder, and delete it there.

Answer 4

I still get the error - "Oops, something went wrong. Please try again later". I cannot delete workspaces and pages linked to my personal account.