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Unable to attend AZ104 certification exam
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 80%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Sakthivelan, Priyanka
0
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I had scheduled Microsoft AZ104 certificate exam today around 3:15 pm and tried to start the test around 3:00 pm but unable to start the test and it was showing the error 'Hmm.. something's wrong Please return to the prior step and try again'. Attached the screenshot for reference. Kindly help me on this issue further.
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Gérard Oomens 121.2K Reputation points Volunteer Moderator2026-03-27T12:47:03.5566667+00:00