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Hello, I would like to take the AZ-900 certification exam. I entered my official name, “Tomáš Dolák” (as it appears on my ID card), but the system is reporting an error: “The first name cannot start with a period. The first name must be between 1 and 50 characters long.” However, the system accepts the name “Tomas Dolak,” so is it possible to enter it that way? I want to take the certification exam through Pearson Vue, and I don’t want the system to reject me because of diacritics.
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Tag not monitored by Microsoft.
Contact Microsoft Credentials support https://aka.ms/credentialssupport and create a ticket https://learn.microsoft.com/credentials/support/help#how-to-submit-a-support-request
The name on the Microsoft Certification profile must exactly match the name on the government‑issued ID that will be presented at the exam. Using “Tomas Dolak” in the profile while the ID shows “Tomáš Dolák” does not meet this requirement and can lead to being refused at check‑in.
The error is caused by the way the system validates certain characters (similar issues are reported with other names that contain diacritics). In such cases, the supported path is:
A community workaround for a similar validation bug was to remove diacritics (for example, entering “Kawczynski” instead of “Kawczyński”), and that candidate reported no issues at the test center. However, this contradicts the official requirement that the profile name must match the ID exactly, so the safe and recommended solution is to work with Microsoft Certification support until the legal name in the profile matches the ID.
References: