M365 and O365 access

Omar Khudhur 1 Reputation point
2021-10-09T18:44:45.78+00:00

Hi..
I'm managing business with Microsoft E3 subscription.

Previous IT MSP stopped providing service for the business and rejected providing admin account access info user name and password to office 365 admin center and Azure ad portal. The business dont have admin account info but they do pay for the subscription using business debit card - I think the MSP have it setup as saved CC in billing under admin account.

Is there a way to gain access as admin account?

Thank you

Windows 365 Business
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  1. Lu Dai-MSFT 28,366 Reputation points
    2021-10-11T02:44:59.627+00:00

    @Omar Khudhur Thanks for posting in our Q&A.

    For this issue, it is not related to Windows 365. It is more related to microsoft 365. To get accurate help, it is suggested to refer to the following support link:
    https://learn.microsoft.com/en-us/microsoft-365/business-video/get-help-support?view=o365-worldwide

    Hope it will help.


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