Ondrive share links do not work

Question

Onedrive is pretty much useless now. I have been send links via email to people since it's predecessor Skydrive. Going to have to switch to something like dropbox. Gets worse after every windows 11 update.

After the last update it deleted the linked folder. Had to recreate the folder and resend to a number of people 3x before they got it.

Others don't want the items anymore because the cannot open the link.

When I test links from the email, on my computer I get the same.

this is the error link I get. https://onedrive.live.com/?cid=c0ed6dcb75812f6b&id=C0ED6DCB75812F6B%21s07e97f52a762435d8485fca8a368f0b8&resid=C0ED6DCB75812F6B%21s07e97f52a762435d8485fca8a368f0b8&ithint=folder&e=0nLhwo&migratedtospo=true&redeem=aHR0cHM6Ly8xZHJ2Lm1zL2YvYy9jMGVkNmRjYjc1ODEyZjZiL0lnQlNmLWtIWXFkZFE0U0ZfS2lqYVBDNEFSaDhvMWF4X3hYQ0dmc3pIN3dYSHBvP2U9MG5MaHdv&v=validatepermission

Cannot find a way to contact a person in Microsoft. Takes me to a sales page.

Ive been using Microsoft since dos1, windows 1 and it gets worse and worse and worse with less help all the time.

Computer may get switched to linux very soon

Answer 1

Hello Alan McKeown

I can see that you are having issue with OneDrive not working

Since several troubleshooting method has already been suggested to you, I would like to add an instruction step for you to be able to contact with Microsoft Support in case this issue is unresolve and you need further assistance:

1. Open a website link - Contact - Microsoft Support 
2. In the box below "We're here to help", type Live chat, click "Get Help", and then click "Contact Support" below. 
3. 
4. In this section, you will need to sign in to your Microsoft account. 
5. Select "Microsoft 365 and Office" under Products & Services, select "Technical Support" as the category, and click to confirm 
6. 
7. You can select " Chat with a support agent in your web browser " to access the chat window. 
8. 

Please note that this is a user-to-user support forum. Moderators and contributors, including external Microsoft employees, are not allowed to directly interfere with Microsoft product features or access back-end systems. Our role is limited solely to providing technical guidance on reported incidents, requests, or ideas.  

I hope you can get the support you need, have a nice day

Answer 2

Hi,