Dear @Dave Andrews,
I understand that AutoCorrect works sometimes, but not all the time. Some abbreviations stop working, and some disappear from your AutoCorrect list. This happens more when you switch between Word and OneNote. Sometimes it starts working again by itself.
This happens because AutoCorrect depends on language settings and the app you are using.
AutoCorrect entries are saved per language, such as English (US) or English (UK). If Word or OneNote changes the language automatically, your saved abbreviations may not apply. This can look like they were deleted, even though they are still saved under another language.
Also, Word and OneNote do not handle AutoCorrect the same way. Word supports AutoCorrect fully, but OneNote has limited support. Because of this, some abbreviations work in Word but not in OneNote.
This is why the behavior feels random and sometimes fixes itself.
To make AutoCorrect more stable, please try the following:
- Turn off “Detect language automatically” in Word.
- Use one language only (for example, English US).
- Create AutoCorrect entries as plain text, not formatted text.
- Add and manage AutoCorrect entries in Word, not OneNote.
- Restart Word after making changes.
Please understand that our initial response does not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.
I truly appreciate your patience and understanding. If you have any further questions or need further clarification, please feel free to reach out. I'm looking forward to hearing from you.
Thank you for your cooperation.
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