Teams Recording Not Saving or Appearing in OneDrive

Question

I am the host of a Teams Meeting, and have recorded 7 times throughout the span of the singular meeting, but only 2 recordings have been saved. It has been an hour since the recording was stopped and The Chat menu does not indicate that the remaining 5 recordings are being saved to OneDrive. How do I access these videos?

They are all within 1-10 minutes long, and I have only used 1% of my OneDrive's storage so far.

Answer 1

Hi @AT, 

Thank you for posting your question in the Microsoft Q&A forum.        

Regarding that you’re unable to locate your Teams meeting recordings,. I’d like to ask a quick questions to better understand your situation and assist you effectively:      

1/ Was this a regular scheduled meeting, channel meeting, or another type (webinar/town hall)? 

2/ Were all 7 recordings started and stopped manually using More actions > Record and transcribe?  

3/ Have you checked your OneDrive > Recordings folder directly (via a browser), not just the Teams meeting chat? 

If this was a channel meeting, please also check the SharePoint site linked to the channel, as recordings for channel meetings are saved in the channel’s Recordings folder there. 

6/ When the meetings ended, did you see a recording status message similar to the one shown in the image below? 

If possible, could you share a screenshot from your side? Please feel free to hide or blur any sensitive or personal information. 

 

Thank you again for your time and understanding. While my initial response may not resolve the issue immediately, I’d like to gather more details about your situation so I can assist you more effectively.       

I really appreciate your patience, and I’m here to help. Looking forward to your response!                

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Answer 2

For Teams meeting recordings, only recordings that were successfully started and stopped are saved and surfaced in chat and then in OneDrive/SharePoint. If only two of seven segments appear, the other five either never actually started recording, failed during processing/upload, or have already been deleted/expired from temporary storage.

Use these checks and recovery steps:

1. Confirm the recordings actually started
   • In the meeting, a banner appears and all participants are notified when recording starts. If there was no “recording started” system message in the meeting chat for those five segments, those recordings never began and cannot be recovered.
   • The article “I can't record a meeting in Microsoft Teams” notes that if there is no message indicating that recording started, the recording most likely didn’t start and can’t be recovered.
2. Check the meeting chat for upload/temporary-storage messages
   • After a recording stops, a message with the recording should appear in the meeting chat.
   • If the upload to OneDrive failed, Teams posts a message in the chat indicating the recording is stored temporarily and must be downloaded or re-uploaded. In that case:
     • Download the recording from that chat message to the local device.
     • Optionally re-upload it to OneDrive or SharePoint.
   • If the chat shows a message that the recording was permanently deleted from temporary storage, it cannot be recovered.
3. Look directly in OneDrive / SharePoint
   • For non-channel meetings: recordings are stored in the Recordings folder under My files in the organizer’s OneDrive:
     • <organizer’s OneDrive>/My files/Recordings.
   • For channel meetings: recordings are stored in the team’s SharePoint site under Files > Recordings.
   • If the recording link is missing in chat (a known issue), manually browse to these locations as described in “Issues that affect meeting recordings.”
4. Check for deletion or expiration
   • Meeting recordings are saved in OneDrive and expire after a period set by the admin (commonly 30 days by default in some scenarios). Once expired and deleted from OneDrive, they are moved to the recycle bin.
   • If the recording was created and then deleted or expired:
     • Check the OneDrive recycle bin and second-stage recycle bin for the organizer, and restore from there if present.
   • If a recording was stored only in temporary async media storage (for example, if upload failed and no action was taken), it is deleted after 21 days and cannot be recovered.
5. If the recording button or links behaved inconsistently
   • If the recording button was missing or the link never appeared, follow the troubleshooting guidance:
     • Ensure the Teams client is up to date.
     • Try using the Teams web client for future recordings.
     • If the problem persists, an admin can run the Teams recording diagnostics and open a support request.

If, after checking the meeting chat (for “recording started” and any upload/temporary-storage messages), the OneDrive/SharePoint Recordings folder, and the OneDrive recycle bins, there is no trace of those five segments, they were either never successfully started or have been permanently deleted and cannot be accessed.

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References:

• Play, share, and download a meeting recording in Microsoft Teams
• Teams meeting recording and transcript storage and permissions in OneDrive and SharePoint
• I can't record a meeting in Microsoft Teams
• Record a meeting in Microsoft Teams
• Manage Teams recording policies for meetings and events
• Issues that affect meeting recordings
• Microsoft Teams Recordings Problem - Microsoft Q&A