Windows 10 1909 cant update to newer Version

asked 2021-10-09T20:46:53.243+00:00
Gunther Pammer 1 Reputation point

Hello i cant update my Acer Laptop. I tried different ways . i have always the Fault 0xc1900101 .
the setupdiagresults log139060-setupdiagresults.log is in the attachment.Please help.........

139124-setupdiagresults.log

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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  1. answered 2021-10-11T05:01:13.49+00:00
    Docs 12,866 Reputation points

    Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive:

    https://www.windowsq.com/t/bsod-posting-instructions.17/
    https://www.windowsq.com/resources/v2-log-collector.8/
    https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

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    Please remember to vote and to mark the replies as answers if they help.

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  2. answered 2021-10-13T08:04:24.857+00:00
    Limitless Technology 37,291 Reputation points

    Hi there,

    The best way to update a feature version would be In place update or suing the Update assistance tool.
    Get the ISO and try the In-place update or try running the update assistance tool.
    https://answers.microsoft.com/en-us/windows/forum/all/how-to-perform-a-repair-upgrade-using-the-windows/35160fbe-9352-4e70-9887-f40096ec3085?auth=1


    If the reply is helpful, please Upvote and Accept it as an answer

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  3. answered 2021-10-14T15:00:22.513+00:00
    Gunther Pammer 1 Reputation point

    Hello everybody here is the link

    https://1drv.ms/u/s!ArrE6ucGTNgDqVQEWOMKZer5OYyw?e=SXgWif

    created with v2 log collector hopefully it helps greetings from Austria