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How to refund my money

Mayank Pachauri 20 Reputation points
2026-03-28T13:59:16.3766667+00:00

I will be subscribe the product by my mistake but My money will be deduct

How Will I get my money refund

Microsoft 365 and Office | Subscription, account, billing | Other | MacOS

Answer accepted by question author
  1. Q&A Assist
    2026-03-28T13:59:37.91+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To try to get a refund for a Microsoft 365/Office subscription that was purchased by mistake, follow these steps:

    1. Cancel the subscription first
      • Go to https://account.microsoft.com/services and sign in with the same Microsoft account used to buy the subscription.
      • Find the Microsoft 365/Office subscription under Services & subscriptions and select Manage.
      • On the next page, select Cancel (or Upgrade or Cancel, then choose Cancel).
      • Follow the on-screen instructions to complete cancellation.
    2. Check refund eligibility
      • For Microsoft subscriptions, cancellation does not always guarantee a refund. Refund eligibility is determined after cancellation.
      • The official guidance states: “To check refund eligibility on a subscription you purchased from Microsoft, you will need to cancel it first. Not all cancellations will result in a refund.”
      • If your country/region supports prorated refunds, you may automatically receive a partial refund depending on when you cancel. See the note about countries with prorated refunds in the article.
    3. If purchased through Apple App Store or Google Play
      • If the subscription was bought via the Apple App Store or Google Play on macOS/iOS/Android, Microsoft cannot process the refund.
      • For Apple App Store purchases, request a refund from Apple support: Apple support.
      • For Google Play purchases, see: Learn about Google Play refund policies.
    4. If refund does not appear automatically
      • If no refund is issued after cancellation and the charge still looks incorrect, contact Microsoft Support directly from the refund article’s Contact Support section for billing help.

    References:

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