I need help recovering my Microsoft account i fell for a discord verification scam and now I'm here.

Question

SO, a few moments ago my account was hacked. i fell for a discord verification scam from Minecraft and now where here, they really haven't touched anything else except logging out my account and sort of changing my MC user name but anyways when i try to recover it it says sending an email to and account called ****@igloos.cc I don't own an account like this and don't know what to do, i've reset the account password 3 times and now I'm worried about this one being next can anyone help me whose been in the same situation I'm in now.

Answer 1

Hi,

I'm sorry to hear that you're experiencing this issue. I'm happy to help.

If your account has been hacked, please use the sign-in helper tool in the link below to guide you to the appropriate solutions. The link provides comprehensive steps to help you recover a hacked account and also gives you the option to chat with Microsoft Support as a last resort.

https://go.microsoft.com/fwlink/?linkid=2196140

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Also, please fill out the account recovery form: https://account.live.com/acsr

Microsoft takes account security seriously, so the recovery process is fully automated to prevent unauthorized access. Complete the form using a device and location you’ve used before and provide an accessible email address.

Microsoft usually reviews requests within 24 hours. If approved, you’ll receive instructions to recover your account.

You can submit the form up to twice within a 24-hour period and add any new details you remember.

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If none of the steps work, I’m sorry to say that since the username has already been changed to a different one, it means the account has been taken over by the hacker. There is no way to recover it, and it is now unfortunately lost.

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Regarding your Minecraft subscription, please try contacting Minecraft Support to see what other options are available for you.