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Company quit MS support. I paid for subscription. Having tons of problems and cannot get help.

Whywhywhy 0 Reputation points
2026-03-29T15:33:31.2066667+00:00

I paid for MS so that I wouldn't lose the 20 years of data in my account. Now every 3 or 4 days Outlook unsyncs and I have to repair my email account, log in on every device (3) only to have it unsync at the worst possible times. I go to update the program.

The download is stuck on 0%. There is NOTHING wrong with my connection. It keeps telling me to contact my administrator. I am the administrator. I need to talk to an agent because there is an issue with my account and I don't want to lose my data. I log in over and over to try and get to chat support and I am in an endless loop.

Microsoft 365 and Office | Other

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  1. Sammy 0 Reputation points
    2026-03-29T18:18:51.1066667+00:00

    Try checking whether your bank needs you to verify your identity first.

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