My app needs a repair, how do I repair it? I have just restarted my PC

Question

I need assistance on repairing my Microsoft word app as I have just restarted my PC

Answer 1

Hello

The AI answer did provide the correct repair instruction.

If repair doesn't work, do a reinstall.
In Settings > Apps> Installed Apps, uninstall your Msft 365 first.

Please go to https://www.office.com

Sign into the Microsoft account you used for the subscription. Click on Apps on the left.

Then on the upper right, click on "Install apps". This will now download the installer file. Once downloaded, click on the file to install. It will install the Desktop version of the apps for you then.

https://support.microsoft.com/office/download-install-or-reinstall-microsoft-365-or-office-2024-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658

Answer 2

To repair the Microsoft Word app on Windows after a restart, use the Office repair tools. This repairs the whole Office/Microsoft 365 suite, not just Word.

Follow these steps (Windows 10/11 Settings method):

1. Select Start > Settings > Apps.
2. In Windows 11, choose Installed apps; in Windows 10, choose Apps & features.
3. Find Microsoft 365 or Microsoft Office in the list and select it.
4. Choose Modify (or More > Advanced options if shown).
5. When the repair window opens:
   • For Click-to-Run installations (most common): select Online Repair > Repair for a full repair. Use Quick Repair only if a fast check is preferred, but it may not fix all issues.
   • For MSI-based installations: select Repair and then Continue.
6. Follow the on-screen instructions until the repair completes, then open Word again.

If the Settings page does not show repair options, use Control Panel:

1. In the taskbar search box, type control panel and open Control Panel.
2. Go to Programs > Programs and Features.
3. Right-click Microsoft 365 or Microsoft Office and select Repair, or if not available, select Change, then follow the prompts to repair.

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References:

• Repair an Office application
• "Something went wrong" error when you try to start a Microsoft 365 app
• Repair apps and programs in Windows
• Use a screen reader to explore and navigate Windows app support tools
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