audio problem

Question

show audio divice work but no coming audio sound audiou volume is come and no listing

Answer 1

Hi, good day!

When was the last time it worked properly?

Have you made any changes to your computer recently?

Do you use a built-in or external speaker?

What is the exact make and model of your computer?

Press Windows key+R to open Run then type: msinfo32

Press Enter

Please take a screenshot of the System Information window and post it in your next response. Note: Don't include any personal information or sensitive data as Microsoft Q&A is a public forum.

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Please try to visit your manufacturer's support page and download the latest Audio driver there.

I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below.

Answer 2

audiou divice work properlly but sound not come why

Answer 3

The system detects the audio device and shows volume activity, but no sound is heard. Use these steps to fix it:

1. Check output device
   • Right-click the speaker icon in the taskbar → Sound settings.
   • Under Output, make sure the correct speakers/headphones are selected (not a disconnected HDMI/Bluetooth device).
2. Run the audio troubleshooter
   • Open Settings → System → Sound.
   • Under Output, select Troubleshoot and follow the steps.
3. Update or reinstall the audio driver
   • Press the Windows key, type device manager, and open it.
   • Expand Sound, video and game controllers.
   • Right-click the audio device (for example, Realtek, Intel SST, or similar):
   Update driver automatically
   • Select Update driver → Search automatically for drivers (or Search automatically for updated driver software on Windows 10).
   • Complete the wizard and test sound.
   If no update or still no sound – uninstall and reinstall
   • Right-click the same device → Uninstall device.
   • Check Delete the driver software for this device / Attempt to remove the driver for this device.
   • Select Uninstall.
   • Restart the PC (Start → Power → Restart). Windows will reinstall the audio driver automatically.
4. Try the generic Windows audio driver
   • Open Device Manager again.
   • Expand Sound, video and game controllers.
   • Right-click the audio device → Update driver.
   • Choose Browse my computer for drivers → Let me pick from a list of (available) device drivers on my computer.
   • Select the generic audio driver listed → Next and finish the installation, then test audio.
5. If the problem started after a Windows Update
   • In Device Manager, right-click the audio device → Properties.
   • Go to the Driver tab → Roll Back Driver.
   • Follow the prompts and test sound.
   • If rollback is not available or does not help, use a system restore point as described in the Recovery options article linked in the context.

If none of these steps restore sound, contact the PC or motherboard manufacturer to check for a hardware issue.

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References:

• Fix sound or audio problems in Windows
• How to fix this. no audio device is installed - Microsoft Q&A
• No audio with Windows 11 - Microsoft Q&A
• Logitech G560 Speakers detect audio (volume bar moves) but no sound comes out - Microsoft Q&A
• I have no sound on an new LG Gram laptop - Microsoft Q&A
• cannot increase volume even if trouble shooter updates it - Microsoft Q&A