This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 53%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Disappearing in the settings as in it doesnt give me the options to turn on my wifi or bluetooth. Restarting always fixes the problem but its annoying that i have to keep doing it. Windows is in the latest version and ive ran sfc \scannow without discovering any issues. It becomes a hidden device in device manager for some reason. This problem is more common for bluetooth than wifi. All drivers are at the latest version and i have tried to uninstall and reinstall them too.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
If the issue persists, open Settings > System > Recovery.
Few things to check on the PC
Under Fix problems using Windows Update, click Reinstall Now
Once completed, your system will restart.
Hi, good day!
Please let me know if you have tried the methods below.
Unplug the power cable from the laptop for 30 minutes, then plug it in again and turn on.
This will open Services app
Find Bluetooth Support service in the list
Right click it then select Restart
Right click it again then select Properties
Click General Tab, in the Startup Type option, choose Automatic in the drop-down list.
Click Apply and OK.
Restart your computer.
Press Start then search Control panel
Under View by > select Small icons
Select Power Options
On the left side, click "Choose what power buttons do"
Click "Change settings that are currently unavailable"
Under Shutdown settings > Turn off fast startup
Power off the system then pull the power cable from the laptop, wait for 15 minutes.
Power back on
I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add Comment" below.
I did everything you mentioned aside from shutting it down for 30 minutes, still not seeing my bluetooth. I did however do a power flush before but that didnt work either. Ill shut down my laptop overnight and let you know if it works tomorrow.
Thanks for trying the steps. Since the power flush didn’t work, leave the laptop off overnight and check if Bluetooth returns. if not, we’ll try other fixes.
Bluetooth seems to be fine for now but then again it seems to temporary fixes itself whenever i restart my laptop until it randomly disappears again. Im still encountering problems with my wifi tho but it is easier to fix compare to bluetooth where i can just "reboot" it in the device manager.
If you have already done all the suggested solutions in my first response, I recommend observing and monitoring your computer first as these solutions have helped other people resolve the same issue.
I recommend visiting your manufacturer's support page then download the latest Chipset driver and BIOS update for your device. Kindly let me know how it goes.
That seemed to fix the bluetooth issue but now that same problem is happening to my wifi
Please try the suggested methods in my first reply again. After that, download and install the latest Wi-Fi driver for your device from the manufacturer's support page.
Still didnt fix it and the issue for bluetooth came back again
