https://learn.microsoft.com/en-us/unexpected-error?s=ERROR_VUE_WIDE_BLOCK

Question

Hi. may I know the issue https://learn.microsoft.com/en-us/unexpected-error?s=ERROR_VUE_WIDE_BLOCK. Thank you

Answer 1

ERROR_VUE_WIDE_BLOCK is typically because your account has been blocked by Pearson Vue which normally happens because of multiple failed payments. You need to contact Pearson Vue support using the link on https://aka.ms/CertificationSupport to get the block lifted.

Answer 2

ERROR_VUE_WIDE_BLOCK indicates that the Pearson VUE account used for Microsoft certification exam scheduling has been blocked, typically due to multiple failed payment attempts. When this block is active, attempts to schedule or register for an exam can result in an “unexpected error” and prevent completion of the booking process.

To resolve this, contact Pearson VUE support using the link provided on the Microsoft Certification support page so that the block can be investigated and lifted as appropriate.

---

References:

• Exam schedule error - Microsoft Q&A
• MB 500 Certification - Microsoft Q&A