Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity

Question

My tenant account has been blocked. I tried to verify it with my student Email but when i tried to login to azure portal i got this issue. Now that i have not used my student benefits, i created a new Microsoft account and then tried to verify my student email, then it showed that my email is already used this year but actually i have not even used it and my account is blocked. I want to test azure app service which is available for students.

Can this issue be resolved?

I am based in Pakistan, and using Virtual university email address.

Regards,

Muhammad Faris Khan

Answer 1

Hello Faris Khan,

This issue will be resolved by signing in using the tenant-specific Azure portal URL and the tenant ID I have provided over the private messages tab:

https://portal.azure.com/<tenant-ID>

Once you accessed the portal through the tenant-scoped URL, the tenant became active again and you will be able to manage resources without further issues.

And the tenant will be restored successfully.

If this answers your query, do click and Yes for was this answer helpful, which may help members with similar questions. If you have any other questions, let me know in the “comments” and I would be happy to help you.