I didn't find a code in the order details when I redeemed a Microsoft Rewards Roblox gift card.

Question

When I checked the order details of my Roblox gift card redemption order, there was no code there to redeem the robux.

Answer 1

For a Microsoft Rewards Roblox gift card, the redemption code is provided in the order details of the reward in the Rewards dashboard. If no code is visible there, use these steps:

1. Go to your Microsoft Rewards Order History:
   • Sign in to the Rewards page.
   • Select Redeem and then Order history.
2. Locate the specific Roblox gift card order.
3. On the far right of that order, select Order Details. This is where the redemption code or link is normally shown.
4. If the code still does not appear, select Resend on the Order History page to have the confirmation email sent again to the primary email address on the Microsoft account.
5. Open that confirmation email and check if the Roblox code or redemption link is included there.
6. If there is still no code in either Order Details or the email, contact Microsoft Rewards Support so they can investigate and either provide the code or refund the points, as done in similar resolved cases.

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References:

• Learn about Microsoft Rewards
• Track my Microsoft Rewards orders
• Issue with Microsoft Rewards – Roblox Gift Card Code Invalid - Microsoft Q&A