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Xbox game bar gallery not showing captures

rymac100 5 Reputation points
2026-03-30T15:23:54.2333333+00:00

Xbox game bar gallery not showing captures, They save to the capture folder just fine but the capture preview in windows 11 game bar is blank, i followed this guide and it did not work https://www.reddit.com/r/techsupport/comments/1jfwo7p/my_xbox_game_bar_gallery_not_showing_recorded/
the Microsoft link is dead so i cant see the post their referring to
ive also reset the app

Windows for home | Windows 11 | Apps
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  1. rymac100 5 Reputation points
    2026-04-01T08:53:08.57+00:00

    Found the fix myself, my computer wasnt indexing properly, i had to rebuild my computer index
    you do this by doing:

    1. go into control panel
    2. search index
    3. click the option "indexing options"
    4. open the advance panel (will require admin permission)
    5. click rebuild under troubleshoot options
    6. wait
    1 person found this answer helpful.

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  1. MUSTAFA SALAH 1,275 Reputation points
    2026-03-31T13:29:06.5966667+00:00

    Hello rymac100,

    Ready for troubleshooting?

    Let's go!

    Force Game Bar to rebuild its capture index

    1. Close Xbox Game Bar completely
    2. Press Win + G --> Settings --> Exit
      Or end it in Task Manager
    3. Go to: C:\Users\YourName\AppData\Local\Packages

    Find: Microsoft.XboxGamingOverlay_8wekyb3d8bbwe
    Go into: LocalState
    Delete
    : (CaptureMetadata / MediaCache / Any .db or cache files / ..).

    1. Restart PC

    Repair + Reset Settings

    • Open Windows Settings -->Apps --> Installed apps

    Find: Xbox Game Bar --> (...) --> Advanced options --> Terminate --> Repair --> Reset


    Reinstall Game Bar cleanly (important if cache reset fails)

    1. Open PowerShell as admin and run:
      get-appxpackage Microsoft.XboxGamingOverlay | remove-appxpackage
    2. Then reinstall from: Microsoft Store
      Search: Xbox Game Bar --> Install

    Reset Media Features

    1. Open Windows Features
    2. Uncheck "Media Features" --> Ok --> Restart
    3. Open Features again and check it to be installed again.
      User's image
      User's image

    *Are your captures HDR / high bitrate? || Any codec packs installed (K-Lite, HEVC Video Extensions, etc.)?

    Additionally: you can use this repair tool from Microsoft: https://support.xbox.com/en-US/help/games-apps/troubleshooting/gaming-services-repair-tool

    *I hope this helps!
    Regards,
    Mustafa

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