MS365 WORD - Crashing System (?) Uninstall / Reinstall

Question

Greetings,

For the past week, every time I launch MS Word (MS 365 Personal) my HP Laptop, Win-11 Home, is crashing. No BSOD, just immediately shuts down. Nothing in the Event Viewer.

I am inclined to uninstall / reinstall Word but not sure where I would pull it from, and can it be uninstalled / reinstalled as a separate component?

Thank you!

Answer 1

Thanks for the reply.

It should be listed as Microsoft 365, what I meant is Microsoft 365 suite works independently of Windows.

Good job Re:Quick Repair :)

Answer 2

Hi,

Yes, Word is part of the Microsoft Office 365 suite and operates independently of Windows. Before I recommend it, please try the following:

#1:

Press Windows+R keys on the keyboard, or Right-click Start on the Taskbar and choose Run.

Type winword.exe /safe

Press Enter.

This opens Word in Safe Mode. Please check if the issue persists with that.

#2: Reinstall

Please verify the subscription exists at https://account.microsoft.com/services page.

Then,

Via https://www.yourwindowsguide.com/2026/02/how-to-uninstall-microsoft-office.html

Here is how to use it:

• Go to https://aka.ms/SaRA-officeUninstallFromPC to open the Get Help App.
• When the tool opens, select Yes, and then click Next.
• Choose the option to uninstall Microsoft 365, then follow the steps.

Reinstall 365 from the services page and see if the problem is resolved.

I hope this information helps. If you have any more questions, don't hesitate to reach out.

Otherwise, please take a moment to rate the answer. Wishing you good luck!

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