when i open ms office apps, it show error

Question

when i open ms office apps it show error "word has ran into error that is prevent it from working correctly, word is closed as a result , do you want to repair now?", but when i click repair now option

the app will be closed.

Answer 1

Repair Now often fails. As the AI-generated reply suggested, try an Online Repair from Windows Settings. See https://support.microsoft.com/en-us/office/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b .

Answer 2

HI! Let me help you with this issue.

What happens when you restart the machine?

Please try a quick repair.

Press Windows key + R

Type: appwiz.cpl, then press Enter

Find Microsoft Office in the list

Right-click it → Click Change

Select Quick Repair

Click Repair

Wait until it finishes, then restart your PC

Answer 3

The built-in “Repair now” prompt often does not fix this error. Use an Online Repair of Office instead, which reinstalls and repairs all components.

Follow these steps on Windows 10/11:

1. Close all Office apps (Word, Excel, PowerPoint, Outlook, etc.).
2. Open Settings (gear icon from Start menu).
3. Go to Apps → Installed apps (or Apps & features).
4. Find the Microsoft Office or Microsoft 365 entry.
5. Select it, choose Modify.
6. Select Online Repair, then choose Repair and let it complete.
   • This may take some time and requires internet access.
7. When the repair finishes, restart Windows and try opening Word and other Office apps again.

If the problem persists after Online Repair, completely uninstall Office from Settings → Apps → Installed apps, restart the PC (use Restart, not Shut down), then reinstall Office from the Microsoft account where the subscription or license is registered.

For more detail on Online Repair, see Repair an Office application.

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References:

• How to fix my MS Word? - Microsoft Q&A
• how fix run into an error problem - Microsoft Q&A
• How to fix MS Word has run into an error that is preventing from working properly. Word will need to be closed as a result. - Microsoft Q&A
• how to fix word error - Microsoft Q&A
• we are sorry, but word has run into an error that is preventing it from working correctly. Word will need to be closed as a result. Would you like us to repair now? - Microsoft Q&A
• "Something went wrong" error when you try to start a Microsoft 365 app
• I get a "stopped working" error when I start Office applications on my PC
• You may receive an error when running Office 2013 in Windows 10: "We're sorry, but Word has run into an error that is preventing it from working correctly."