How to fix OneNote on my Ipad

Question

OneNote displays the yellow message at the top,

"We couldn't merge some changes. To review conflicts, use OneNote on your computer or OneNote online."

OneNote is stuck to one page and I cannot change from the page that I am on. I cannot sign out or add a page as when I try I get stuck on the "Please Wait" loading screen

Answer 1

Hello Shakeel Jan

Based on what you described, OneNote on your iPad is showing a yellow message indicating that some changes couldn’t be merged, and the app becomes stuck on a single page with a “Please wait” screen.

The given message may indicate a OneNote connectivity, sync or merge conflict. You can verify and resolve this by trying the steps below:

1. First, please make sure:

You are using the latest version of OneNote on your iPad: Open the App Store, go to Updates, and install any available updates for OneNote (or select Update All).

Your device has a stable network connection: Verify connectivity by opening a website in your browser or using another cloud‑based app to confirm the connection is working properly.

2. For sync issue

If possible, force OneNote to sync the current notebook on your iPad by pulling down the Notebooks list (or the Recent Notes list). Alternately, you can pull down the section list or page list to force a sync of the current notebook.

3. For merge conflict issue

To fix merge conflicts, try this suggested method on another desktop device (Windows, MacOS) if possible:

Please let me know how it goes or if you need further support!

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