“reset / reprovision OneDrive storage quota”

Question

hallo,

“My subscription was renewed but OneDrive storage has not been provisioned. Please reset and reassign my OneDrive storage quota.”

Thanks for your help

Answer 1

Hi, good day!

Since your subscription has already been renewed but the OneDrive storage hasn’t been provisioned yet, it may take around 24–48 hours for the updated storage quota to fully reflect on your account. I’d recommend waiting within that timeframe first, then checking your storage again.

If the issue persists after that, you can try unlinking and reconnecting your OneDrive account, or resetting it to help refresh the quota. You can follow this guide for unlinking and relinking OneDrive:

https://support.microsoft.com/office/unlink-and-re-link-onedrive-3c4680bf-cc36-4204-9ca5-e7b24cdd23ea

I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below instead of Yes or No.