how to remove email from sign in on edge

Question

i tried deleting user data signing out of settings deleting the profile and making a new one but it keeps showing up

Answer 1

Hi Jimmy,

Thank you for posting your question here!

That email shows up because Microsoft Edge pulls it from your Windows account not from the Edge profile. Even if you delete the Edge profile or user data Windows still remembers any Microsoft account that was previously used on the device. Unless the account is completely removed from Windows or you are signed in with a local Windows account the email will continue to appear, and this is expected behavior by design.

Step 1 Remove the account from Windows completely Open Settings Go to Accounts Open Email and accounts Under Accounts used by other apps select that email and remove it

Then go to Access work or school If the email is listed there disconnect it

Step 2 Clear Windows stored credentials Press Windows key+R Type control keymgr.dll and press Enter Open Windows Credentials Remove every entry related to Microsoft Account or login.microsoftonline.com

Step 3 Sign out of Windows or reboot You must restart or sign out for the cache to actually clear

Step 4 Open Edge again Open Edge fresh You should now see either no email or a blank account picker Choose Start without your data

Let me know if you need further assistance, feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thank you and I appreciate your effort.

Regards,

Angelique P.

Answer 2

That email keeps appearing because Edge is picking it up from the Windows account and stored credentials, not just from the Edge profile. Remove it at the OS level and from credentials, then recreate the Edge profile.

Follow these steps on Windows 11:

1. Sign out/remove the profile in Edge
   1. Open Edge.
   2. Go to Settings and more (… ) > Settings > Profiles.
   3. Select the profile that uses that email and choose Sign out or Remove.
2. Remove the account from Windows “Access work or school” / Email & accounts
   1. Open Settings > Accounts.
   2. Check Access work or school and Email & accounts.
   3. If that email is listed, select it and choose Disconnect or Remove.
3. Clear stored credentials for that account
   1. Open Control Panel.
   2. Go to Credential Manager.
   3. Under Windows Credentials and Generic Credentials, look for entries related to MicrosoftAccount or login.microsoftonline.com that correspond to that email.
   4. Remove those entries.
4. Restart Edge and create a new profile without that identity
   1. Restart Windows.
   2. Open Edge; if prompted to sign in, choose Start without your data or skip sign‑in.
   3. If needed, go to Settings > Profiles and create a new profile, but do not sign in with the unwanted email.

If Edge still shows the account, repeat step 2 to ensure the account is not present anywhere under Windows Accounts, then remove and recreate the Edge profile again as described in the sign‑in troubleshooting steps.

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References:

• Troubleshoot common sign-in problems
• User data and privacy in Microsoft Edge
• How to remove Microsoft Sign In - Microsoft Q&A
• Sign in to sync Microsoft Edge across devices