help me fix my wired headseet

Question

Hello, my name is matt, I have been using a Logitech G pro X headset for years now and it has treated me well, except for when I upgraded my pc today. basically, I have done very step in the book, and I tried to reach out to every support imaginable and nobody can give me an answer. My headset is connected; drivers are all up to date and it is my default device. I even went into the properties to see if it would fix it and nothing!!!! I need help I just was to use my headset on my pc and not have to buy a new one. thank you

Answer 1

Hi,

In this case, Windows is recognizing it, but it's giving an unknown error. What's the problem?

Is there no sound coming out?

Thanks