Github Copilot certification exam was revoked by proctor, can i reattempt the exam?

Question

Yesterday i had Github Copilot certification at 9 PM IST, but it was revoked by proctor, can i reattempt/ reschedule it? If Yes, how?

Answer 1

Contact Pearson Vue support https://home.pearsonvue.com/microsoft/contact for issues when taking an exam

Answer 2

If a proctor revokes or terminates a Microsoft certification exam session, the ability to reattempt or reschedule depends on the exam provider’s policies and the specific reason for revocation. The provided information covers how rescheduling and cancellations work, but not automatic reattempts after a proctor revokes an exam.

To proceed, follow the standard reschedule/cancellation path and then contact support if needed:

1. Try to reschedule via the Learn profile
   1. Sign in to the Learn profile.
   2. From the avatar menu, select Profile.
   3. Go to Credentials → Certifications.
   4. Locate the affected exam appointment and check whether Reschedule or Cancel is available.
   5. If available, select Reschedule and follow the prompts; this will redirect to the exam delivery provider’s site to complete the change.
2. Observe the reschedule/cancellation policy
   • Exam appointments must be rescheduled or cancelled at least 24 hours before the scheduled time; otherwise, the exam fee (or voucher) is forfeited.
   • If the appointment shows as a no‑show or completed with no reschedule option, the fee or voucher may already be forfeited.
3. If the exam was revoked during delivery
   • Because revocation is not the same as a normal cancellation or reschedule, contact the exam delivery provider’s support (e.g., Pearson VUE) or use the Microsoft Certification support channels to request clarification and ask whether a free reattempt or reinstatement of the voucher is possible.
   • If the exam was cancelled by the provider (for example, due to technical or operational issues), vouchers are typically reinstated automatically and can be reused to schedule another exam.

In summary, reattempts after a revoked session are not guaranteed by policy; use the Learn profile to see if rescheduling is available, and if not, contact Pearson VUE or Microsoft Certification support with the exam details and revocation incident so they can review and advise on a possible reattempt.

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References:

• Reschedule and cancellation policies
• An Important Update on Microsoft Training and Certification
• Frequently asked questions (FAQs) about online proctored exams