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Certification

Rosy Nkeaka 20 Reputation points
2026-03-31T07:14:32.28+00:00

i took the Microsoft Power BI data analyst associate certification exam on Friday 27th March. I still have not received any email to provide me with the link with which to access my Badge. How can I get my badge? I'm not sure if this forum is the right place to ask. But if it isn't, kindly provide me with a correct email address where I can channel my enquiry. thanks

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  1. Julian Sharp 22,026 Reputation points
    2026-03-31T07:43:17.6366667+00:00

    It can take 24-48 hours for results to appear on your Microsoft Learn profile under https://learn.microsoft.com/users/me/credentials/?tab=credentials-tab especially over the weekend. What you need to check and then do is covered by this page https://learn.microsoft.com/credentials/certifications/missing-certifications

    Microsoft stopped using Credly for certifications in 2024.

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  1. Q&A Assist
    2026-03-31T07:14:46.8766667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    The Power BI Data Analyst Associate certification and its badge are managed through Microsoft Learn, not via Credly emails.

    To get and share the badge:

    1. Sign in to the Microsoft Learn profile that was used to register and take the exam.
    2. Open the Certification Dashboard: Access your Certification Dashboard.
    3. In the dashboard:
      • Confirm the certification appears under Certifications (it can take up to 24 hours after passing for results to show).
      • Use the View, download, and share options for your certificates and badges as described under How to access your certificates and How to access your badges.
    4. If the certification or badge does not appear:
      • Verify that the correct Learn profile is being used and that no second profile was used to register for the exam (for example, different work/personal accounts).
      • If still missing, follow the guidance in Missing Exams or Certifications and contact Microsoft Credentials Support for account-specific help.

    There is no separate email address to request the badge; all support is initiated through the Microsoft Credentials Support channel.


    References:

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