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Request to merge certification profiles (AZ-104 and AZ-305 on different accounts)
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Syouichi Kawamorita (川守田 昇一)
20
Reputation points
- 資格証明 ID: D39A5F3E6494B912
- 認定資格番号: D193K4-1CC275
- 取得日: 2025年12月28日
- 有効期限: 2026年12月29日
microsoftID:******@hotmail.co.jp
にてAZ-104に合格済です。
本日、microsoftID:******@west.ntt.co.jpでaz-305に合格いたしました。
（オーダー番号：0079-1648-9478）
共に川守田昇一本人ですので、試験実績を統合して欲しいです。
Community Center | Not monitored
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Syouichi Kawamorita (川守田 昇一) 20 Reputation points
2026-03-31T09:44:46.9866667+00:00 会社のセキュリティポリシーで個人メールアドレス******@hotmail.co.jpのサインインを受け入れられず自分ではアカウントの統合を実現できません。
貴社サポートによる統合作業をお願いしたいです。
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Gérard Oomens 121K Reputation points Volunteer Moderator2026-03-31T09:54:27.43+00:00 This is a public forum, not support.
Try support:
https://learn.microsoft.com/en-us/credentials/support/help
Support request:
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Julian Sharp 21,276 Reputation points2026-03-31T10:33:50.41+00:00 You need to ask your own organization's IT support to lift the restriction on personal accounts, there is no other way. Microsoft cannot link your Learn profiles and email accounts - only you can do this
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Q&A Assist2026-03-31T09:38:11.7333333+00:00 AI generated content. This question contains an answer created with AI from Q&A Assist. Learn moreCertification profiles cannot be directly transferred from one Learn profile to another, but exam history and certifications can be consolidated by merging profiles when the login accounts are added to a single Microsoft Learn profile.
To proceed, use the Learn profile merge mechanism:
- Sign in to one of the Microsoft Learn profiles (for example, the profile associated with
******@hotmail.co.jpor******@west.ntt.co.jp). - Open Login account management and select Add login account.
- Add the other Microsoft account (the one used for the other exam).
- If that login account is associated with a different Learn profile, the system will trigger a profile merge.
- After the merge completes, learning progress, credentials, and transcripts from both profiles will be combined into a single profile. This action cannot be undone.
- After merging, all certifications (including AZ-104 and AZ-305) will appear under the merged Learn profile, and it will be possible to sign in using either of the linked Microsoft accounts.
If any issue occurs during this process (for example, exceeding the limit of work/school accounts or problems with the merge), contact Microsoft Certification Support and provide the Learn Username and relevant exam details so support can assist further.
References:
- Context Certifications
- Context # Frequently asked questions (profile)
- Need help in changing primary email address for Certification Profile - Microsoft Q&A
- I need assistence on merging my certification - Microsoft Q&A
- Microsoft old MCP ID recovery - Microsoft Q&A
- Sertifikasi AI-900 Tidak Sync - Microsoft Q&A
- Legal Name - Microsoft Q&A
- Sign in to one of the Microsoft Learn profiles (for example, the profile associated with