The Delegates Page is not available. Cannot access Outlook Folder

Question

In account settings I cannot access Delegate - When I click to select set delegate in Account setting I get a Microsoft ! Error reads " The Delegates page is not available. Cannot access Outlook folder" A co-worked is receiving my forwarded emails whenever I put up an out of office automatic reply and since I am unable to access Delegates in outlook account settings I am unable to remove her and I have asked Help tech team for assistance and it has been unsuccessful. Please help

Answer 1

Hi @MARVIN, AMY L

I understand that you are encountering an issue with Delegate access in Classic Outlook application. Based on my research, this issue might be related to Outlook being unable to correctly retrieve delegate information, or to corrupted or hidden Outlook rules within the mailbox.  

To troubleshoot this issue, you could try to clean up any corrupted or unexpected Outlook rules or force a refresh of the delegate data by updating it through Outlook on the Web (OWA). 

 

You can refer more via: Can't view the Delegates page in classic Outlook for Microsoft 365 - Microsoft Support 

Please understand that our initial reply may not always immediately resolve the issue. However, with your help and more detailed information, we can work together to find a solution. 

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