Dear @Heather Dinkins,
Thank you for bringing this to our attention. I sincerely apologize for the inconvenience caused by the unexpected black lines appearing after paragraphs when you copy and paste content into Word or Outlook.
I understand how disruptive formatting issues like this can be, especially when working with documents or email templates.
At present, in my test environment, copy-and-paste actions are functioning as expected, and I have not been able to reproduce the issue.
To assist you more effectively, could you please confirm:
- Which version of Microsoft Word and Outlook you are currently using?
- Could you please confirm whether this issue is occurring in the New Outlook?
- Whether the issue occurs in Outlook on the web, the desktop application, or both?
- Additionally, please let me know when you first noticed this behavior.
In the meantime, please help me review and check these steps to narrow down the problem:
Method 1:
- Click the File tab > Select Options to open the Word Options dialog box.
- Click Display on the left pane > Under Always show these formatting marks on the screen > uncheck Paragraph marks.
- You may also clear the “Show all formatting marks” option if you prefer not to display all formatting symbols.
- Click OK to apply the changes.
Method 2: If it appears because “Show formatting marks” is on:
This symbol often appears when ¶ Show/Hide formatting marks is enabled.
- Open Word
- Go to Home tab
- Click ¶ (Show/Hide) or press Ctrl + Shift + 8
Method 3: Repair Outlook and Office
- Close Outlook and all Office apps
- Open Setting > App > Installed apps
- Find Outlook for Window and right-click on it and select Advanced option.
- Choose Repair Option.
- Restart your computer after the repair is complete.
Repair Office Application: You can refer to Repair an Office application - Microsoft Support and then check the result.
Method 4. Un-install Outlook and Office then re-install it.
Please understand that our initial response does not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.
Your understanding and co-operation are highly appreciated. Thank you for your precious time. I am looking forward to your response!
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