I want to remove my 30-day free trial for Office 365 and join my wife's family plan today and not wait for the trial to expire

Question

I want to remove my 30-day free trial for Office 365 and join my wife's family plan today and not wait for the trial to expire on 30 April 2026.

Answer 1

Hi, I'm John! I will help you with this.

First, you need to cancel the trial subscription so that you won’t get charged afterward:

• Go to https://account.microsoft.com/services
• Sign in with the same Microsoft account you used during setup.
• Find the Microsoft 365 trial and select Manage > Cancel subscription.

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After canceling trial subscription:

Are you able to see your Microsoft 365 Family subscription under the Services & subscriptions page here: https://account.microsoft.com/services

Please make sure you’re signed in with the same Microsoft account that the Family subscription was shared to.

If you can see the subscription there and it shows as active, please follow the steps below.

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Before installing, it’s a good idea to uninstall all existing versions of Office to avoid conflicts.

Here’s how:

• Open the Control Panel > Programs > Programs and Features.
• Look for any version of Microsoft Office or Office apps, right-click, then choose Uninstall. Please uninstall all Office apps.
• Once that’s done, restart your computer just to be safe.

Then, to reinstall Microsoft Office:

• Go to https://account.microsoft.com/services again
• Sign in using the same Microsoft account linked to MS365 Family subscription.
• Find Microsoft 365 Family subscription and click the "Install".
• That will download the installer for the Office apps, just run it and follow the steps.

If anything’s unclear or the "Install" option still doesn’t show, feel free to let me know. I’ll be happy to walk you through it!

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I really hope this information is helpful! Let me know if you have any further questions or concerns.

Regards,

John J.D.