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We have another Microsoft Account which has our Microsoft Office attached to it (For example). This is stuck in a parental consent loop. Seeking support to respolve ASAP please.
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
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Hi, is the account listed as a child in a family group?
Sign in to the parent account at account.microsoft.com, open Family Safety, select the child account, and complete consent again using the correct region and payment check. If it still loops, remove the child from the family, sign out everywhere, sign back in, then add the account again and redo consent. This resets the consent record and clears the loop.