MICROSOFT FULL

Question

I HAVE UPGRADE , BUT WHEN I USE EMAIL STILL SAY MICROSOFT FULL

Answer 1

Hi,

If you’ve recently purchased additional storage, please note that it may take 24 to 48 hours for the changes to fully update across all services. If you don’t see the update after this period, try signing out of your account and signing back in.

After that, you can verify your updated storage by visiting: https://outlook.live.com/

Then go to Settings > Accounts > Storage, and expand both the Microsoft Storage and Cloud Storage sections to check the updated usage.

If the storage still hasn’t updated after 48 hours, the best next step is to contact Microsoft Support so they can review your account and assist you further.

Click this link: https://support.microsoft.com/contactus/

Sign in to your Microsoft account.

Select Microsoft 365 > Click 'Get home support'.

Type "Chat with an agent" from the text field and press Enter.

Click "Contact support" at the bottom.

Select the product you need help with.

Follow the prompts to connect with a live agent or request a call back.

Answer 2

ANY WAY I CAN TALK IN PERSON

Answer 3

I HAVE RECIVED EMAIL SAY UPGADE DONE, BUT STILL SAY FULL

Answer 4

I JUST UPGRADE $29 PER YEAR BUT STILL SAY FULL

Answer 5

"Microsoft full" means the Microsoft unified cloud storage quota has been exceeded.

When Microsoft storage is full:

1. No new files can be uploaded, edited, or synced to OneDrive; existing files become read-only.
2. Outlook.com cannot send or receive email, even if the email-only quota is not exceeded.
3. Microsoft Teams cannot send or receive messages with attachments.
4. After 6 months over quota, OneDrive and its files may be deleted and cannot be recovered.

To fix this after upgrading:

1. Verify that the upgrade or additional storage purchase is active on the Microsoft account used for Outlook.com.
2. If still over quota, free up space by deleting or moving files from OneDrive and emptying the OneDrive recycle bin, and by deleting large or old emails (especially with attachments) from Outlook.com and emptying the Deleted Items folder.
3. If using a free account, additional storage can be purchased. If already using Microsoft 365 Personal or Family, extra file storage can be added beyond the included 1 TB.

Once total Microsoft storage is back under the quota, Outlook.com email sending and receiving will resume.

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References:

• Microsoft storage FAQs