microphone accessing problen in my samsung pc

Question

my input microphone is not accessing any voice even after the microphone setting is on

Answer 1

Hi,

What is the model of your Samsung laptop?

If you don't know, you can check in the search bar by typing msinfo32.exe, open it, take a screenshot and post it here.

Do you have any third-party antivirus software?

On your laptop keyboard, is there an icon for mute microphone? If so, press it. If that doesn't work, press it using the FN key along with the unmute key; it's usually located between F1 and F12.

Access the Start menu > Settings > System > Sound > Sound Control Panel > Input > select Microphone Properties > Levels > check if it's muted.

If that doesn't work, check if it's picking up sound by accessing the Start menu > Settings > System > Sound > Sound Control Panel > Input > select Microphone Properties > Listen > check the Listen to this device option and see if any sound comes out.

Thanks

Answer 2

Try these steps in order on the Samsung PC running Windows 11:

1. Check the physical microphone

• If using a headset or external mic, make sure it is fully plugged in or properly connected by USB/Bluetooth.
• If the headset or mic has its own Mute or power switch, make sure it is turned on and not muted.

2. Make sure the correct input device is selected and working

1. Select Start > Settings > System > Sound.
2. In Input, go to Choose a device for speaking or recording and select the microphone that should be used (internal mic or headset/USB mic).
3. Select the > to the right of that device.
4. On the properties page, under Microphone test, select Start test and speak normally into the mic.
5. Select Stop test, then choose Play under Recorded sample to hear what it sounds like.
   • If nothing is recorded, continue with the next steps.

3. Allow apps to access the microphone

1. Select Start > Settings > Privacy > Microphone.
2. Select Change, then turn on Allow apps to access your microphone.
3. Make sure Allow desktop apps to access your microphone is set to On.
4. If using a Microsoft Store app, ensure it is enabled under Choose which Microsoft Store apps can access your microphone.

4. Increase microphone input volume

1. Select Start > Settings > System > Sound.
2. In Input, select the microphone to see its properties.
3. Under Input settings, adjust the Input volume slider higher.
4. Use Start test again and check if the recorded sample is now audible.

5. Run the Recording Audio troubleshooter

1. Go to Settings > System > Sound.
2. Scroll down to Advanced and choose Input devices under Troubleshoot common sound problems.
3. Follow the on‑screen instructions and apply any fixes it suggests.

6. If Windows does not detect the microphone at all

1. Right-click the Start button and select Device Manager.
2. Expand Sound, video and game controllers.
3. If the audio device is present, right‑click it and select Uninstall device. Check Attempt to remove the driver for this device (or Delete the driver software for this device) and select Uninstall.
4. Repeat for other audio devices if needed.
5. Restart the PC so Windows reinstalls the audio devices and drivers automatically.
6. If they do not reinstall, open Device Manager again, right‑click Sound, video and game controllers, and select Scan for hardware changes.
7. After devices reappear, right‑click the audio driver and select Update driver.

If after these steps the internal mic still does not appear or record any sound, check for pending Windows Updates and install them, then repeat the sound and privacy checks.

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References:

• Fix microphone problems
• My audio inputs and outputs suddenly disappeared, how do i fix this? - Microsoft Q&A
• How to fix this. no audio device is installed - Microsoft Q&A
• I don't see an audio input device - Microsoft Q&A
• Mic stopped working about a month ago - Microsoft Q&A
• Internal Microphone not detected - Microsoft Q&A