Windows-Sicherheit weist richtige PayPal-Pin irrig als "falsch" zurück.

Question

Windows-Sicherheit weist richtige PayPal-Pin irrig als "falsch" zurück. i tried to verify my paypal by inserting my correct PayPal-PIN, but "Windows-Sicherheit" mistakenly rejects this as being wrong. What is to do?

Answer 1

Hi Hans, since you reported that my last response did not resolve the issue could you try the steps below next?

Since Windows Security keeps rejecting the PIN, it’s usually because a saved PayPal passkey or Windows Hello credential is out of sync, so please try deleting the PayPal passkey from your PayPal Security settings and restart your PC and then sign in again using your PayPal email and password (skipping passkey setup if offered).

Thank you! Have a nice day!

Answer 2

Hi Hans M. Holm.

Thanks for posting here in Microsoft Community, I understand that Windows Security is rejecting your correct PayPal PIN during the verification process.

When the dialog shows your “Windows‑Sicherheit”, it is asking for your Windows Hello PIN, not your PayPal PIN, so enter the same PIN you use to sign in to Windows (or use fingerprint/face recognition if available) if you don’t remember your Windows PIN, cancel the prompt and choose “Log in another way” to sign in with your PayPal password and SMS or email two‑step verification instead, which bypasses passkeys entirely.

Also, can you confirm does this happen every time you try to enter the PIN, or do you see any specific error message when it’s rejected?

If you still needed further assistance or you still have any more question feel free to comment I'll be happy to assist you.

Best regards,

April P.