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How to fix unexpected error?

Nidhi Chaudhary 0 Reputation points
2026-04-01T11:56:12.41+00:00

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2026-04-01_132946

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  1. Q&A Assist
    2026-04-01T11:56:23.0733333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    The error page in the screenshot shows ERROR_VUE_WIDE_BLOCK. According to the documented behavior, this error typically means the Pearson VUE account is blocked, usually because of multiple failed payment attempts when scheduling an exam.

    To fix it, the block must be removed by Pearson VUE support. Use the Pearson VUE contact link provided on the Microsoft Certification support page and work with them to unblock the account; after that, retry the operation (such as scheduling the exam) in Microsoft Edge on Windows 11.

    References:

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  2. Julian Sharp 21,276 Reputation points
    2026-04-01T14:20:24.2866667+00:00

    ERROR_VUE_WIDE_BLOCK is typically because your account has been blocked by Pearson Vue which normally happens because of multiple failed payments. You need to contact Pearson Vue support using the link on https://aka.ms/CertificationSupport to get the block lifted.

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  3. Nidhi Chaudhary 0 Reputation points
    2026-04-01T12:39:29.27+00:00

    where i can find candidate id?

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