Share via

I have failed the exam and want to re-write the exam. Do I need to pay for the re-test. Please advice.

Aditya Naidu 20 Reputation points
2026-04-01T12:24:39.1966667+00:00

Hello Team,

I have written the Az104 exam and failed. I want to re-write the exam. Please help me with the steps.
Do I need to pay for it.

Community Center | Not monitored
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Julian Sharp 21,726 Reputation points
    2026-04-01T14:19:52.72+00:00

    Yes, you must pay for each exam attempt

    https://learn.microsoft.com/en-us/credentials/support/retake-policy

    • If you don’t pass an exam the first time, you must wait 24 hours before retaking it.
    • A 14-day waiting period is imposed between all subsequent attempts (up to 5).
    • You may not take a given exam more than five (5) times within a 12-month period from the first attempt. If you failed the exam 5 times, you’ll be eligible to retake it again 12 months from the date of your first attempt.
    • You cannot retake an exam you’ve passed unless your Certification has expired.
    • You must pay to retake the exam (if applicable.)
    0 comments
  2. Q&A Assist
    2026-04-01T12:24:55.5866667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    For the AZ-104 Microsoft Certification exam, the standard retake policy applies:

    1. After failing the first attempt, the exam can be retaken after waiting 24 hours.
    2. For all subsequent attempts (attempt 3, 4, 5), there is a 14-day waiting period between each attempt.
    3. The same exam cannot be taken more than 5 times within a 12‑month period from the date of the first attempt.
    4. The exam cannot be retaken once it has been passed unless the certification has expired.
    5. Payment is required for each retake attempt (unless a valid separate offer or voucher is applied at scheduling time). A free event/voucher offer is valid for one attempt only and does not cover retakes.

    To rebook the exam, sign in to the certification exam provider (Pearson VUE) through the exam’s page, choose a new date/time that respects the waiting period, and complete checkout (applying any eligible discount that appears in the Learn profile at the final stage of checkout).

    References:

    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.