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OneDrive will start but not not sign in

Geoffrey Pierce 0 Reputation points
2026-04-01T12:29:30.3066667+00:00

Other devices I have log in OK, but not on one PC. Uninstalled and installed latest verison

Microsoft 365 and Office | OneDrive | Other | Windows
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  1. Arlene D 36,020 Reputation points Independent Advisor
    2026-04-01T13:14:10.2533333+00:00

    Hi,

    Do you get any error code or is it only the loading screen?

    This usually means a local cache or Windows profile issue, so the direct fix is to reset OneDrive using Win + R then run %localappdata%\Microsoft\OneDrive\OneDrive.exe /reset and reopen it, then check Settings, Accounts, Email and accounts and remove then add your account again, and clear OneDrive entries in Credential Manager before signing in again.

    If it still hangs, test with a new Windows user profile since that confirms if your current profile is causing the sign-in to stall.

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  2. Geoffrey Pierce 0 Reputation points
    2026-04-01T12:34:29.1233333+00:00

    It ran fine on this PC for several years

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  3. Geoffrey Pierce 0 Reputation points
    2026-04-01T12:33:35.79+00:00

    Now it hangs up in a pop up window saying "Loading..."

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