I need a support number as Microsoft has locked my computer

Question

I need a Microsoft support number as my computer is saying Microsoft has locked up my computer and says I need to call Microsoft support what is the phone number for support

Answer 1

Well done for being suspicious, you would be amazed how many users fall for this!

This is a well known Tech Support Scam do not click anything on that page and do not phone any number on that page.

When this happens, open Task Manager (Ctrl + Shift + Esc)

On the processes tab, locate your browser and end task on that

You can then continue to user your PC and browse the Internet

This is caused by a browser re-direct on a page you are visiting, try to avoid any page that jumps out to this sort of page.

Answer 2

The message that “Microsoft has locked your computer and you must call support” is a common tech support scam. Do not call the number shown on the screen, do not give anyone remote access, and do not provide passwords or payment information.

To get real Microsoft help and a legitimate contact method:

1. Go to the official Microsoft support entry point: Contact us.
2. For general Microsoft customer service phone numbers by country/region, use the official list: Customer service phone numbers.
3. If this is related to Microsoft 365 or Office:
   • Home use: use the Get Help app or browser to contact support.
   • Business use (admins): sign in to the Microsoft 365 admin center, go to Support > Help and support, then choose Contact support; global support phone numbers for admins are at the “global support phone numbers” link in that article.
4. If the lock message came from a suspicious website or pop‑up, close the browser. If needed, restart the PC, run a full security scan, and then report the scam at https://www.microsoft.com/reportascam.

If an unsolicited caller claims to be from Microsoft Support, hang up. Microsoft does not make unsolicited support calls.

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References:

• IVR_ContactSupport_T1
• Customer service phone numbers
• Contact Microsoft Office Support
• Protect yourself from tech support scams