delete unwanted email addresses

Question

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How do I permanently delete unwanted email address that show up on User Control

Answer 1

Hi Keith Rosenke

From your description, it sounds like you want to remove email addresses that keep appearing under your account/ User Control. To let me help you precisely, ’d like to narrow down which type of address you mean.

Could you please clarify which of these you are trying to remove, for example:

• Account aliases / sign-in addresses for your Microsoft account or
• Suggested addresses that appear when you start typing in the To / Cc / Bcc field in Outlook.com or
• in the "From" drop-down when composing a message?

If you mean something different by "User Control", please let me know exactly where those addresses are appearing on screen, and I’ll help point you to the right next step.

Looking forward to your reply and thank you so much for your understanding.

Answer 2

To permanently remove unwanted email addresses that appear as aliases on a Microsoft account used with Outlook.com/Outlook on the web, remove the aliases from the Microsoft account.

Steps:

1. Go to Manage how you sign in to Microsoft: https://go.microsoft.com/fwlink/p/?linkid=842796 and sign in with the account in question.
2. Under Account aliases (or Account username), find the email address (alias) that should be removed.
3. Select Remove next to that alias.
4. If the address is currently the primary alias, first choose another alias and select Make primary, then remove the unwanted one.

Important behavior:

• If the alias is from a Microsoft domain (for example, @hotmail.com, @live.com, @outlook.com, @msn.com), removing it permanently deletes that alias and it cannot be associated with any Microsoft account again.
• If the alias is from a non-Microsoft domain (for example, @gmail.com), removing it usually makes it immediately available to be added as an alias on another Microsoft account.

This removes the unwanted email addresses from the Microsoft account and stops them from appearing as sign-in options or sender addresses in Outlook.com.

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References:

• Add or remove an email alias in Outlook.com