I need to remove a device partnership for my outlook on my IOS phone

Question

Where did the move Mobile devices in the outlook app? #Outlook App mobile devices#

Answer 1

Welcome Robert Tindal,

I understand how frustrating it can be when you want to remove a mobile device partnership for Outlook on your iOS phone and you are unable to locate the Mobile Devices option. 

To help narrow this down, could you please confirm: 

• Are you using a personal Outlook.com account or a work or school account? 

In the meantime, you can try the steps below to troubleshoot the issue:  

Step 1: Sign in to Outlook on the web using a browser and go to your Microsoft account 

• Open this page: https://account.microsoft.com/devices 

Step 2: Select Devices and review the list 

• Check for any phones or tablets associated with your account 

Step 3: Go to Settings > General > Mobile devices 

• Look for the device partnership associated with your iOS device 
• Select the device and choose Remove 

Step 4: Restart the Outlook app on your iOS device 

• Sign in again to re‑establish a fresh device partnership if needed 

Step 5: If the device does not appear, remove and re‑add the account on the iOS device 

I hope this information helps resolve your issue. If you have any further questions, please don’t hesitate to contact me again in this thread. 

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