Locked out from sending email

Question

"The daily message limit helps us free the world from spammers--we're sorry that it's getting in your way.

Thanks, The [Outlook.com] Team"

I have sent zero emails in the last 24 hours and at most I send 3 emails a day. Why is my account locked? I have MFA no one has hacked my account. Only thing I did was report a lot of my spam email as phishing scams.

Help.

Answer 1

Hi,

Are you able to sign in to your account normally without any security alerts?

This usually happens when activity is flagged as unusual, like reporting many emails quickly, so go to your account security page, review recent activity, and confirm it was you, then complete any verification steps if prompted, next sign out of all sessions and sign back in, and if the block remains, use the “Too many messages sent” recovery form or wait 24 hours for the limit to reset.

These steps will clear the restriction and confirm your account is safe.