Microsoft Security | Microsoft Entra | Other
Additional Microsoft Entra services and features related to identity, access, and network security
How to fix This tenant has been blocked due to inactivity when logging in to Azure Portal?
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Eric Ritzie
5
Reputation points
When I try to login to the Azure Portal I get the following message. I tried calling support and it just tells me to reset my password and give me no other options.
Sign-in failed
Error code: interaction_required
Error message: interaction_required: AADSTS5000225:
This tenant has been blocked due to inactivity.
To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle
Trace ID: f82e9d86-2bfe-4715-a4c5-598ee8450200
Correlation ID: 019d4b09-79a1-7392-8d89-ca8dbe72b20e
Timestamp: 2026-04-01 21:53:25Z
Microsoft Security | Microsoft Entra | Other
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