What to do if you get beamed and change my miscrosft account ******@gmail.com

Question

My password is been change my micrsoft acount recover is been change and micrsoft cant do any thing what do i do and is there any way you can help it my most use account and i spend to much money on it.

Answer 1

I wish I had better news, but when a Microsoft account is hacked, if the hackers change the associated Email, then that account is usually no longer recoverable, this forum is just a user to user account and no-one here has any account access, try using the process they provide on this link to recover a hacked account, if this process is not successful, sadly, that account cannot be recovered.

https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

Answer 2

Follow these steps immediately for a hacked Microsoft account where the password and recovery info were changed:

1. Run a full malware/antivirus scan on every PC or device used to sign in to the account to make sure the attacker can’t keep stealing credentials. On Windows 10/11 or 8.1, turn on and run a full scan with Windows Defender (Start → search for “Windows Defender” and follow the prompts).
2. Use the official hacked/compromised-account recovery flow:
   • Go through the steps in How to recover a hacked or compromised Microsoft account. This is the only supported way to regain access when someone has changed the password and security info.
   • When prompted, choose the option indicating that someone else is using the account and complete the recovery form with as much accurate information as possible (old passwords, approximate creation date, services used, billing info, etc.).
   • If no response or the result is negative, submit the recovery form again from a different device or network (for example, another browser in InPrivate/Incognito mode, or a different internet connection) and check inbox, junk, and spam folders on the contact email for Microsoft’s reply.
3. If sign‑in is still possible on any device or app, immediately:
   • Change the password to a strong one.
   • Review and correct account settings such as connected accounts, forwarding, and automatic replies, because these may have been altered by the attacker.
4. If the recovery form continues to fail and all security info (email, phone, authenticator) has been replaced by the attacker, the account may be unrecoverable. In that case there is no alternate method for Microsoft Support or the community to override the automated recovery process or restore purchases.
5. For future protection on any recovered or new account:
   • Enable two-step verification with secure, private recovery methods.
   • Keep antivirus protection active and updated, and schedule regular scans.
   • Use unique, strong passwords and do not reuse them across services.

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References:

• How to recover a hacked or compromised Microsoft account
• I can't sign in to my Microsoft account
• My username and password have stopped working
• What happens if there's an unusual sign-in to your account
• My account got hacked - Microsoft Q&A
• hello my email was (Moderator note: PII removed)@icloud.com and now its (Moderator note: PII removed)@jerkoffmail.com can please someone help me and the team change it my username in xbox is (Moderator note: PII removed) please help me team and change it - Microsoft Q&A
• Need help with hacked microsoft account - Microsoft Q&A
• I need to speak with a real person and it seems impossible. - Microsoft Q&A
• Entraron a mi cuenta de microsoft y cambiaron el gmail y contraseña - Microsoft Q&A