completed my exam on 27th March ,but not able to see the certification

Question

completed my exam on 27th March ,but not able to see the certification for "Microsoft Certified: Azure AI Fundamentals"

can you please share the certfications

Answer 1

Certification visibility depends on how and where the exam was taken and which account is being used.

Follow these steps:

1. Confirm that the certification was actually earned
   • For Azure AI Fundamentals, passing the required exam (AI-900) is what grants the Microsoft Certified: Azure AI Fundamentals certification. Verify that the correct exam was passed by checking the exam details page for this certification: Microsoft Certified: Azure AI Fundamentals.
2. Check the correct Microsoft Learn profile
   • Sign in to Microsoft Learn using the same account that was used to register and sit the exam.
   • If multiple Microsoft accounts exist (work, school, personal), sign out and try each one.
   • In the Learn profile, open the Credentials → Certifications tab and look for the Azure AI Fundamentals certification.
   • If the certification is not there, it may be associated with a different profile or account.
   • Guidance for this scenario is documented here: Missing Exams or Certifications.
3. Consider exam provider specifics
   • If the AI-900 exam was taken via Certiport, certifications earned there do not currently sync to the Microsoft Learn profile. In that case, manage and share the credential directly from the Certiport account, and contact Certiport Customer Service for help if needed. This behavior is described in the Testing at Certiport section of the missing certifications article.
4. If the certification is still missing
   • After verifying the correct account and that the required exam was passed, and if the certification still does not appear in the Learn profile, contact Microsoft Credentials Support for account-specific investigation, as recommended in the missing certifications guidance.

The certification itself cannot be sent directly from this channel; only the official Microsoft Credentials Support team can correct profile or certification-record issues.

---

References:

• Microsoft Certified: Azure AI Fundamentals
• Study guide for Exam AI-900: Microsoft Azure AI Fundamentals
• Missing Exams or Certifications