contact support

Question

How can I contact a human being at support for outlook? I have been trying for HOURS to go through the automated help system and I am just in a never ending doom loop with no answers.

Answer 1

Welcome Adam Peck

Thank you for reaching out to Microsoft Q&A forum.  

I understand you’re trying to contact a human support agent for Outlook after being stuck in an automated help loop for several hours without getting an answer. 

Please follow the steps below to connect with Live Chat Support. 

1. Visit the Microsoft Support contact page: Contact - Microsoft Support 
2. In the search bar provided on the page, type "Outlook problem" and press Enter.  
3. Click on the "Get Help" button that appears.  
4. Scroll down the page until you see and click on the "Contact Support" option.  
5. When prompted to select your product or service, choose "Other Products".  
6. For the category, choose "Outlook".  
7. Look for and click on "Chat with a support agent in your web browser".  
8. When prompted, provide a valid contact email where Microsoft can reach you regarding your case.  
9. Explain your situation clearly: Be concise but provide all the relevant details.    

Thank you for your understanding