Copilot “something went wrong” when connected to WiFi on iPhone 15 pro max

Question

I recently updated my iPhone to iOS 26.5 dev beta and the only thing was copilot I tried all the steps and it didn’t work

1. switching to 5G from wifi
2. reinstalling the app

It says “something went wrong” and “something went wrong on the other side” and I checked my WiFi and it’s still connected but the app thinks it’s not it’s on the copilot app for iOS

Answer 1

Hi Christopher,

Thanks for the question.

Considering that you have already tried uninstalling the app, restarting your Iphone, reinstalling from app store and cleared cached data when prompted during reinstallation, the next step you could take is resetting app permissions - Go to settings > Copilot app > Permissions. Also ensure network access and background app refresh are enabled.

Sharing a resource that might be helpful for you to gain clarity: https://learn.microsoft.com/en-us/answers/questions/5664726/why-microsoft-copilot-app-is-sometimes-down-on-ios

Hope this was helpful! Please let me know if you have further queries, in the comments.